Privacy Policy

Zhongda Market is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, retain, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR) and applicable national legislation.

1. Data Controller

The data controller for personal data collected on the Zhongda Market platform is the operating company of the platform. For any questions regarding your data, please contact us via the Contact page.

2. Data Collected

We collect the following data depending on your profile:

• Buyers: name, email address, shipping and billing details, order and quote history.
• Suppliers: company name, professional contact details, identity or registration documents, bank information, product catalogue.
• All users: IP address, browsing data (pages visited, duration of visit), language and session preferences.

3. Purposes of Processing

Your data is used to:

• Create and manage your user account;
• Facilitate quote requests and order processing;
• Verify the identity and legitimacy of suppliers;
• Send transactional notifications (account confirmation, order status);
• Improve platform features;
• Comply with our legal and regulatory obligations.

4. Legal Basis for Processing

Processing is based on contract execution (account creation, orders), consent (marketing communications, where applicable), and our legal obligations. You may withdraw your consent at any time.

5. Data Sharing

Your data is not sold to third parties. It may be shared with:

• Other parties involved in a transaction (supplier and buyer share the information necessary to fulfil the order);
• Our technical service providers (hosting, messaging, analytics tools) bound by confidentiality obligations;
• Competent authorities, where required by law.

6. Transfers Outside the EU

As part of our B2B activity between Europe and China, certain data may be transferred to suppliers located outside the European Economic Area. Such transfers are governed by appropriate safeguards (European Commission standard contractual clauses or equivalent mechanisms).

7. Retention Period

Account data is retained for the duration of the commercial relationship, then archived for a maximum of 5 years in accordance with accounting and commercial legal obligations. Browsing data is retained for a maximum of 13 months.

8. Your Rights

Under the GDPR, you have the following rights:

• Right of access — obtain a copy of your personal data;
• Right to rectification — correct inaccurate or incomplete data;
• Right to erasure — request deletion of your data;
• Right to portability — receive your data in a structured format;
• Right to object — object to certain processing activities;
• Right to restriction — request temporary suspension of a processing activity.

To exercise these rights, contact us via the Contact page. You also have the right to lodge a complaint with the competent supervisory authority.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure: encrypted communications (HTTPS), restricted staff access to data, regular system updates.

10. Cookies

The platform uses cookies strictly necessary for the operation of the service (session, language preferences). No advertising or third-party tracking cookies are placed without your prior consent.

11. Changes

We reserve the right to modify this policy at any time. The date of the last update is shown at the top of this page. Continued use of the platform after modification constitutes acceptance of the revised policy.

12. Contact

For any questions regarding this policy or the exercise of your rights, contact us via the Contact page.